+44 (0) 1241 879 021  // 
info@willowbank-house.co.uk

TERMS & CONDITIONS

Payment conditions:


A deposit equal to the first night of stay is required when booking. Balance of booking to be paid in full on checking out. Payment by major credit and debit cards is free of charge.

Cancellation:


Deposit refundable if cancelled fourteen days before arrival day. If less than fourteen days, a charge equal to the first night of stay will be made. If no cancellation is made and a guest does not arrive as booked, a ‘no show’ will result in the full charge of the booking amount to be made.

Guest policy:


Guests may vary the check in and check out time by prior agreement. Guests must check in before six pm and check out by 10 am. We cannot accept pets. Smoking is forbidden. Two adults only per room, unless with a small child.


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